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DeskHive – Laravel Support Ticket Knowledge Base System
DeskHive is a standalone self-hosted help desk built with Laravel. Everything your support team needs in one application: ticket management, knowledge base, customer portal, agent portal, email-to-ticket pipeline, REST API, and more. No …
- Buy One Time & Get Free Updates Forever
- Free Installation – If you face any problem during installation, we will help you and it’s FREE
- Support Tickets – Customers submit tickets with priorities (Low, Medium, High, Urgent), statuses, departments, categories, labels, and file attachments
- Knowledge Base – Self-service articles organized by categories with full-text search and helpful/not-helpful voting
- Customer Portal – Login, register, submit tickets, browse knowledge base, manage profile with social login (Google, Facebook, GitHub, LinkedIn, X, Envato)
Everything You Need Out of the Box
Carefully crafted features that ship with this product — no extra setup, no hidden costs.
Buy One Time & Get Free Updates Forever
Free Installation – If you face any problem during installation, we will help you and it’s FREE
Support Tickets – Customers submit tickets with priorities (Low, Medium, High, Urgent), statuses, departments, categories, labels, and file attachments
Knowledge Base – Self-service articles organized by categories with full-text search and helpful/not-helpful voting
Customer Portal – Login, register, submit tickets, browse knowledge base, manage profile with social login (Google, Facebook, GitHub, LinkedIn, X, Envato)
Agent Portal – Dedicated workspace with personal ticket queue, canned response shortcuts, real-time notifications, and performance metrics
Email-to-Ticket Pipeline – Automatically create tickets from inbound emails via IMAP polling. Customer replies thread back to the original ticket
REST API – Internal (admin) and external (agent) API with scope-based authentication for custom integrations
Customer Rating
4.6/5 From 96 verified buyersSales
3,956+ Trusted by businesses worldwideSetup Time
< 5 min From download to liveBuilt to Scale & Convert
DeskHive is a standalone self-hosted help desk built with Laravel. Everything your support team needs in one application: ticket management, knowledge base, customer portal, agent portal, email-to-ticket pipeline, REST API, and more. No additional products or subscriptions required.
Whether you’re running an Envato shop, a SaaS product, or any business that needs organized customer support, DeskHive gives you a professional helpdesk out of the box. Install it on your server, configure your departments and agents, and start resolving customer issues in minutes.
Built on our battle-tested Botble CMS core using Laravel 12, DeskHive is fast, secure, and fully customizable with complete source code included.
Key Features
- Buy One Time & Get Free Updates Forever
- Free Installation – If you face any problem during installation, we will help you and it’s FREE
- Support Tickets – Customers submit tickets with priorities (Low, Medium, High, Urgent), statuses, departments, categories, labels, and file attachments
- Knowledge Base – Self-service articles organized by categories with full-text search and helpful/not-helpful voting
- Customer Portal – Login, register, submit tickets, browse knowledge base, manage profile with social login (Google, Facebook, GitHub, LinkedIn, X, Envato)
- Agent Portal – Dedicated workspace with personal ticket queue, canned response shortcuts, real-time notifications, and performance metrics
- Email-to-Ticket Pipeline – Automatically create tickets from inbound emails via IMAP polling. Customer replies thread back to the original ticket
- REST API – Internal (admin) and external (agent) API with scope-based authentication for custom integrations
- Dark Mode – Full dark mode support across customer portal, agent portal, and auth pages
- RTL Support – Automatic right-to-left layout for Arabic, Hebrew, Persian, Urdu, and other RTL languages
- 39 Languages – Built-in translations with preferred language setting per customer/agent
- Reply Reactions – Like/unlike individual ticket replies for instant feedback
- Departments & Teams – Route tickets to the right team with auto-assignment rules
- Custom Fields – Add text, textarea, select, checkbox, and radio fields to the ticket form
- Canned Responses – Pre-written reply templates with keyboard shortcuts for faster responses
- Envato Integration – Verify purchase codes before ticket submission for Envato marketplace sellers
- License Manager Integration – Verify license codes via Botble License Manager
- Email Notifications – Customizable email templates for new tickets, replies, status changes, and assignments
- Activity Logs – Full audit trail of all ticket events
- Dashboard Widgets – At-a-glance counts for open, today’s, and unassigned tickets
- Reporting & Analytics – Ticket volume trends, agent performance, and resolution metrics
- Theme Customization – Colors, typography, logos, and auth page backgrounds via Theme Options
- Agent Password Reset – Agents can reset forgotten passwords via email
- 100% Responsive – Works perfectly on desktop, tablet, and mobile
- Built on Botble CMS (Laravel 12) – Used by thousands of customers worldwide
- Easy to install with UI – Web installer, no command line needed
- Fast support – We always reply your ticket within 1 business day
From Purchase to Launch in 4 Simple Steps
Get up and running in minutes — no fluff, no waiting around.
Purchase Securely
Complete checkout via Razorpay-secured payment.
Instant Download
Files are available immediately in your account.
Quick Setup
Follow the included docs — usually under 5 minutes.
Launch & Grow
Customize, deploy, and scale to your audience.
What Buyers Are Saying
Based on 96 verified reviews
"Excellent quality and instant delivery. The documentation is super clear and setup was a breeze. Highly recommend!"
"Perfect for our use case. Saved us weeks of development time. Support team responded within an hour."
"Clean code, easy to customize. Worth every rupee. Looking forward to future updates."
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Join 3,956+ customers who trust this product to power their business.