Help center
Got questions? We have answers.
Quick answers to the most common questions about purchases, downloads, licensing and support. Can't find what you need? Our team is one email away.
Contact supportHow do I download my purchased product?
After successful payment you'll receive an email with download links. You can also access all your downloads anytime from your account dashboard under "My Downloads".
Are products free to update?
Yes — every purchase includes lifetime free updates. New versions appear automatically in your downloads section.
What payment methods do you accept?
We accept all major credit/debit cards, UPI, Net Banking and digital wallets via our secure Razorpay gateway.
Can I use a product for client work?
Yes. Our standard licence allows use on a single end-product (your own or a client's). For multiple end-products purchase one licence per project.
Do you offer refunds?
Because digital products are delivered instantly, refunds are limited. We honour refunds when a product is non-functional or significantly different from its description. See our Refund Policy for details.
Is technical support included?
Yes — every purchase includes 6 months of email support. Premium support extensions can be purchased separately.
Can I get a custom product?
Absolutely. Reach out via our Contact page with your requirements and we'll send a quote within 24 hours.
Are the products secure and tested?
Every product is reviewed for security, performance and code quality before being listed on VegaDigi.